Shipping & Returns
Where We Ship To
Orders placed on velnue.com ship only to the Lower 48 States in the US. For Canadian orders, please visit velnue.ca
Free Shipping on Orders Over $50 USD
Orders under that threshold have a flat rate of 9.95 USD.
Unfortunately due to shipping and safety regulations, we cannot accept any hand sanitizer returns.
Cancellation Policy for Pre-Orders
You may cancel your velnue.ca order at any time before shipping. Simply email us at firstname.lastname@example.org with your order number and the name on the order, and we'll cancel the order right away.
If you have any questions, email us at email@example.com. We usually respond within 24hrs.